Free Edinburgh Delivery to any EH1-EH30 postcode

Frequently Asked Questions!


How do I order a platter box regular/large with different dietary requirements?
If you have specific dietary requirements or want to replace something in the boxes with another option please drop us an email at hello@crunchplatters.co.uk. We will get back to you within 24 hours. All of our boxes also come with an allergen card displaying the main allergens in all the foods.
Where are you based and deliver to?
We are based in Edinburgh City Centre. Our platter boxes can be delivered to any EH1-EH30 postcode for free. For a £5 delivery fee we can deliver to EH47, EH48, EH49, EH51, EH52, EH53, EH54, EH55 and KY11. If you live out with these delivery areas and want a platter box please get in touch at hello@crunchplatters.co.uk and we will see what we can do! For grazing tables we can travel 1 hour outside of Edinburgh. For large events however we will charge a travel fee per mile!
How long is my food ok for?
We recommend that all platter boxes are best consumed on the day but they can last, if refrigerated upon delivery, up to two days. Our grazing tables are best kept within a 4 hour period as the food will be sitting at room temperature. Outdoor graze tables should be kept out of direct sunlight.
What happens to my deposit after the grazing table has been laid?
After you have enjoyed your grazing table a member of our team will be in touch to collect all the equipment that we lend for the tables. Once we have secured all the equipment back and made sure that it is not damaged then we will refund the deposit within 24 hours the next working day. For any other concerns regarding your deposit please email us at hello@crunchplatters.co.uk 
I want fresh flowers with my grazing table?
This is no problem at all - we can work with each individual client to complete the vision you want. This will be an additional fee and will be quoted upon enquiry based on the products required. Please note we will need at least one weeks notice to get this organised.
Where does the grazing table get laid if I do not have a table?
The price of £12.50 pp** does not include the hire of a table. We lay the grazing table on any surface of a table top that you can provide. If you don't have a table you need to inform us as we can include our own table for rental. 
Do you include cutlery, plates and napkins with the grazing table?
We do not include silverware or table ware for the table. We can include bamboo paper cutlery, plates and napkins with the grazing table for an additional fee. We do provide cheese knives and serving spoons which are included in the price. We just simply collect it the next working day. Please get in touch for a quote if you require cutlery, plates and napkins!
I want to order a platter box but what if I’m not in when it gets delivered?
We do deliveries between the hours of 9-5. We will attempt delivery and if you are not in we will call you on the number provided at checkout and hopefully be able to leave with a neighbour or arrange an alternative solution. As the boxes contain meats and cheese which by law are required to be chilled we will be unable to leave boxes unattended in safe places. If you require a morning or afternoon delivery desperately then please email us at hello@crunchplatters.co.uk and we will try our best to accommodate you.
Can I request a time slot?
We deliver all platters and boxes between 9am and 5pm. If you are a business that closes at 5pm you may request by 4pm. Please make this clear in the purchase notes. Our delivery team takes the most efficient route to ensure all deliveries are made meaning we are not able to offer timed delivery slots. If you want your box for a specific time we recommend ordering the box for delivery the day before and keeping it in your fridge overnight to be enjoyed the next day. 
Can I collect my platter box?
Currently we are a delivery service and cannot offer a collection service. If this is a problem perhaps you can send to an address where you can guarantee delivery.